Shipping policy

Effective Date: July 19, 2026

Thank you for shopping with 1st ERA. We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received and verified.
  • Orders are processed Monday through Friday, excluding weekends and major U.S. holidays.
  • During product launches, holidays, promotions, or periods of high order volume, processing times may be longer.

You will receive an email confirmation once your order has shipped, including tracking information when available.

Shipping Rates

Orders containing three (3) or more pairs of socks qualify for free standard shipping within the United States. Promotional shipping offers are subject to change or end without prior notice.

Shipping costs for all other orders are calculated at checkout based on your shipping address, selected shipping method, and order value.

From time to time, 1st ERA may offer additional shipping promotions. Any applicable shipping promotions will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Typical U.S. delivery estimates:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 1–3 business days

Delivery times are estimates only and are not guaranteed.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Delays

While we strive to deliver orders promptly, 1st ERA is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs inspections
  • Incorrect or incomplete shipping addresses
  • Natural disasters
  • Labor shortages or strikes
  • Other events beyond our reasonable control

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided and your order has not yet shipped, please contact info@1stera.com immediately.

If an order is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply to reship the order.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer. If you believe your package has been lost or stolen after delivery, please contact the shipping carrier directly. You may also contact us at info@1stera.com, and we will gladly assist you in filing a claim when possible.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees
  • Other government-imposed charges

International delivery times may vary depending on destination and customs processing.

Damaged Shipments

If your order arrives damaged, please contact info@1stera.com within 30 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the product

We will work with you to resolve the issue as quickly as possible.

Split Shipments

Some orders may ship in multiple packages depending on product availability or warehouse logistics. If this occurs, you will receive separate tracking information for each shipment.

Questions

If you have any questions regarding shipping, please contact us:

1st ERA Sports LLC

5132 N. Palm Ave #226
Fresno, CA 93704
United States

Email: info@1stera.com

Website: https://1stera.com